ORIGINALLY FOUNDED IN 1952

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CUSTOMER SURVEY

Ace Fastener & MFG. INC. is dedicated to continually improving the quality of our services. This survey is designed to provide input for our quality management system, and we appreciate you taking a few minutes of your time to give us your feedback.

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1. Sales - How satisfied were you with the service you received from Ace Fastener & MFG. INC.?

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2. Response Time - How satisfied were you with lead times for purchased products?

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3. Performance - Did the product(s) meet all of your expectations?

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4. Delivery - What was the quality of the shipping, packaging, etc?

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5. Customer Service - If you had problems or concerns with previous orders, were they addressed in a timely and helpful manner?

	Excellent
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6. How would you rate your overall satisfaction with our products and service?

	Excellent
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7. What are we not doing now that would improve your next purchase?